Returns & Exchanges

At SEVEN BRO7HERS, we want you to enjoy every drop of our craft beer; however, if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our products, we can only accept returns on faulty goods or damaged packaging reported within 14 days of delivery.

1

Contact Our Team

Email our customer service team with your order number and a brief explanation of the issue with your items.

2

Provide Evidence

Attach clear photographs of any damaged cans, broken glass, or incorrect products so we can process your claim with our courier.

3

Secure the Package

If requested, place the items back in their original transit packaging to ensure they are protected during the return journey to our brewery.

4

Receive Refund or Replacement

Once we verify the issue, we will issue a full refund to your original payment method or dispatch a fresh replacement order at no extra cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing